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Dr. Dow came to the Wirral in 1990 working in Arrowe Park and Clatterbridge Hospitals. she then worked for two years training in Psychiatry before becoming a partner in her mother's practice in the grounds of St Catherine's Hospital in 1995
She also carries out the Minor Surgery clinics within the practice.

Dr. Hedges initially worked at Clatterbridge Hospital before spending some time at Blackpool Victoria Hospital and training as a GP in Wrenbury, Cheshire. He returned to Merseyside in 1993 working at Arrowe Park, Clatterbridge and Broadgreen Hospitals before becoming a GP principal in 1995.
You may occasionally see him helping out at Prenton Park and he is one of the doctors in the practice who performs joint injections

Dr. Richards completed further training in general medicine and obstetrics & gynaecology at Arrowe Park Hospital and as a GP in West Kirby/Meols. He spent six months working in Alder Hey A&E before joining Dr. Hedges in 1996
He also carries out cryotherapy and joint injections in the practice

Dr. Harrand specialised in hospital medicine for two years after qualifying before coming to the Wirral in 1994. Whilst training in General Practice she also spent time at Clatterbridge Centre for Oncology and working as a doctor in Australia and New Zealand before joining Dr. Dow in 1999

Nichola was appointed as a salaried GP in 2009

Cheryl has worked in a variety of nursing roles, including Midwifery, Neonatal Intensive Care and Health Visiting before completing her MSc in Clinical Nursing at Liverpool University. Cheryl worked as a Community Matron and also at a walk-in centre before joining the practice,

Barbara joined the practice in 2000 and took over the role of Practice manager in 2009. She will manage the daily running of the surgery and be available to you for any non-medical aspects of your treatment and health.

Jane finished her training in 2000 and since qualifying has worked within the Surgical Department at Arrowe Park Hospital

Justine finished her training in 1995. Prior to joining the practice she was working in palliative care at Queenscourt Hospice in Southport

Julie is a trained phlebotomist and has recently been working as an ATO in the Cardiovascular Dept. at Arrowe Park Hospital. She is an assistant to the Practice Nurses

Our team of seven reception staff are all experienced and very helpful. They are here to assist you in making appointments to see the doctors and nurses, organise repeat prescriptions and to answer your various requests and queries. When you telephone they may need to ask you further details to enable us to assist you as quickly and efficiently as possible. Please remember that they are not simply being nosy! The clinical staff may need more information to help prioritise your requests appropriately. they are bound by the same strict rules of confidentiality as the doctors and nurses.

We have a team of District Nurses attached to our practice. They may be involved in your nursing care if you are housebound. Contact should be through the practice please.

Our health visitors are available to provide advice on all aspects of health care for all ages, put particularly young children and the elderly. The health visitor can always be contacted via the practice and through the Child Health Department at St. Catherine's Hospital.

We share the "Devonshire" team of midwives with two other practices. They run weekly ante-natal clinics in the surgery every Friday, and, in conjunction with the doctors, will be responsible for your care during pregnancy and around the time of delivery.

Lyndsay is the main counsellor assigned to us by the Psychology Department at St. Catherine's Hospital. Counselling can help with various personal problems which may be having an effect on your health

The MacMillan nurses offer advice and support to patients and their families who affected by cancer from the time of diagnosis onwards. They have access to the palliative care team based at St. John's Hospice.

We have weekly access at the surgery to a representative from Birkenhead CAB. They will be able to give you impartial advice as to benefits available and many other related issues.

Please telophone the surgery if you are unable to keep your appointment. Then we may be able to give it to someone else.

Home Visits are reserved for the housebound and the terminally ill. All other patients should attend the surgery to be seen. If you feel a home visit is necessary, please telephone the surgery before 10am. The doctor may telephone for more details once morning surgery has finished. Please note that visits are very time consuming and may be refused if a surgery consultation is more appropriate to the medical need.
Monday is by far the busiest day of the week for the surgery. For less urgent problems you may wish to come and see us later in the week when we are less pressed for time.
Please make use of our nursing staff. They are able to carry out many of the routine reviews such as blood pressure checks.
Please be nice to our reception staff - they are here to help you. If the appointment you wish is not available it is because somebody else has already requested it. Abusive or threatening behaviour towards our staff will not be tolerated.
If the doctor is running late, it is because some patients before you have had problems which have taken longer than the average consultation time of 7and a half minutes to deal with. If you have a number of different problems to discuss with the doctor please let the receptionist know when you book your appointment.